Customer loyalty after a negative experience Customer Service & Customer SuccessSerious Factory1h30min5 activities
Establishing a customer success plan Customer Service & Customer SuccessSerious Factory1h30min5 activities
Processing an escalation request Customer Service & Customer SuccessSerious Factory1h30min5 activities
Upselling and cross-selling to an existing customer Sales & Business DevelopmentSerious Factory1h30min5 activities
