Understanding the urgency of claims Customer Service & Customer SuccessSerious Factory15min1 activity
Understanding the urgency of escalations Customer Service & Customer SuccessSerious Factory15min1 activity
Upsell and cross-sell to an existing customer Sales & Business DevelopmentSerious Factory01h · 30min1 activity
Upselling during a support ticket Customer Service & Customer SuccessSerious Factory01h · 30min1 activity
Upselling: adaptations in real situations Customer Service & Customer SuccessSerious Factory20min1 activity
Validation of a value proposition Innovation, Strategy & DevelopmentSerious Factory01h · 30min1 activity
