Why manage your emotions?
Module 1 of the “Managing Your Emotions in the Face of Conflict” course
(This module can be taken independently or integrated into the complete “Leadership & Management” course)
Become aware of the emotional impact of professional conflicts.
Poorly managed conflict generates stress, damages relationships, and lowers collective performance. However, the quality of your emotional reactions can make all the difference between a constructive disagreement or a destructive crisis.
This module immerses you in the key issues of emotional management in a professional context, highlighting the concrete consequences: blockages, escalations, loss of authority, team tensions… and the immense potential of controlled emotional leadership.
You will discover in particular:
• Why regulating your emotions is a strategic managerial skill
• How our emotional reactions influence conflict dynamics
• How calm leadership transforms tensions into levers for cooperation
This module is essential if you are:
• A manager or team leader looking for calm leadership
• A mediator or HR professional faced with tense exchanges
• An employee wishing to react better in conflict situations
Integrate this First step to:
– Trigger a deep awareness
– Change your outlook on emotions
– Develop a more constructive, calm, and effective stance in the face of conflict
