Why Conflicts Escalate
Module 1 of the “Mechanisms of Conflict Escalation” course – “Leadership & Management” Theme
Why do some conflicts explode when they could have been avoided? Why do simple tensions turn into open confrontations, even between people of good will?
➡️ This module provides you with the essential keys to understanding how to recognize the invisible dynamics that fuel conflict escalation. Designed for mediators and conflict management professionals, this introductory module provides a fundamental awareness: before resolving a conflict, you must understand what poisons the exchanges.
Through this module, you will:
• Discover the factors that amplify a conflict (even involuntary ones)
• Understand the typical escalation phases in human interactions
• Identify the behaviors and weak signals that are precursors to growing tensions
• Realize the underlying psychological and relational issues in any conflict
✨ This module can be taken independently to learn about conflict escalation, or integrated into the complete “Mechanisms of Conflict Escalation” course, itself linked to our reference e-learning collection: “Leadership & Management.”
In short: ideal for anyone who wants to prevent risky situations and adopt a proactive stance in managing conflicts within organizations.