Understanding the urgency of mediation

Understanding the urgency of mediation

Description

Understanding the Urgency of Mediation

Module 1 of the “SCREEN Technique: Step by Step” course

(Can be taken independently or as part of the “Leadership & Management” course)

In a professional context where interpersonal tensions can quickly derail collective performance, knowing how to intervene effectively becomes a key skill for the modern leader. This module is designed to make you aware of the urgency and strategic importance of mediation in business.

You will discover:

  • Why companies are increasingly confronted with chronic internal conflicts
  • How complex professional environments amplify misunderstandings and tensions
  • How a structured approach like the ECRAN method helps restore constructive dialogue
  • Why managers and mediators must act earlier, faster, and more methodically

This module is ideal if you are asking yourself the following questions:

– “What is the role of the manager or mediator in conflict management?”

– “Is there a reliable and reproducible method for conducting mediation?”

– “How can we prevent minor conflicts from becoming systemic?” »

It can be followed alone – to strengthen your managerial awareness – or integrated into the complete e-learning course “ECRAN Technique”, dedicated to the precise implementation of a proven mediation solution, applicable tomorrow to your field situations.

Offer your teams more than a conflict management tool: a posture, a method and a long-term vision of the professional relationship.

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