ECRAN in Action: Practicing Adaptability
Develop your relational agility and strengthen your mediation skills through immersive training in the ECRAN method.
In this 100% interactive module, you will learn to adapt your posture and communication to complex mediation situations, while remaining faithful to the 5 key steps of the ECRAN method: Listening, Clarification, Reformulation, Agreement, Neutrality.
➡️ Three realistic scenarios immerse you in different environments, with unique stakeholder profiles. At each step, you must make strategic choices that influence the progress and outcome of the mediation.
This module can be taken independently to strengthen your field practices, or integrated into the complete Leadership & Management, focused on the key skills of human management in sensitive situations.
Ideal for trained mediators wishing to refine their adaptability, strengthen their ability to summarize, and ensure a structured framework even in emotional or conflictual contexts.
What you will experience:
• Adaptability in action: real-time adjustment of your posture according to the profiles of the mediated
• Progressive increase in skills in mastering the 5 SCREEN steps
• Stimulating interactive training, focused on results and awareness
• Detailed feedback to enrich your reflective practice
