E-LEARNING COURSE – REPORTING A NON-COMPLIANCE INCIDENT
Duration: 1h30 | Target audience: Quality Controller | Theme: Compliance, Risk & Quality
Take control of non-compliance incidents to secure your quality processes.
Are you a quality controller? Your decisions can make all the difference when an anomaly occurs. This immersive e-learning course will give you the keys to effectively recognize, report and document non-compliance, while playing an active role in risk prevention and continuous improvement.
Why is this training essential?
Underestimating or incorrectly reporting a non-compliance incident can lead to:
- unidentified recurring deviations
- product or service defects
- regulatory non-compliance
- high non-quality costs
- a loss of customer confidence
In just 1.5 hours, you will know when and how to trigger reporting, act methodically during an inspection and formulate the right questions to collect the facts and impacts.
What to expect during this structured course?
- Module 1 – Why report non-compliance? Become aware of the strategic impact of your mission
- Module 2 – Key points to know Regulatory framework, definition of an incident, reporting steps, typology of non-conformities
- Module 3 – Techniques and best practices Documentation of facts, precise formulation, traceability tools, evidence management
- Module 4 – Adapt your approach according to the context Multi-site factories, level of criticality, standardized or agile environment
- Module 5 – Training simulator Virtual mission: conduct a post-drift checkpoint, interact with a virtual colleague and collect the right information
- Module 6 – Mega revision quiz Test your knowledge throughout the course
At the end of this training, you will know how to:
- Identify a risky situation and detect a drift
- Trigger reporting in a relevant manner and formalized
- Position yourself as a player in the quality loop
A course designed for field operations with interactions, realistic scenarios and progressive skills development.
