Contract Renewal
Module 6 of the “Sales & Business Development” course – or self-paced training
What if you put your skills to the test… by playing?
Dive into an immersive quiz paced like a famous hit TV game: 15 progressive questions on the theme of “Contract Renewal” await you. Each correct answer brings you closer to the top, each step anchors you a little more in commercial mastery.
This module can be followed independently to challenge your knowledge, or as part of the overall “Sales & Business Development” course to reinforce a comprehensive educational dynamic around customer relations over time.
Game concept:
You start with an easy question. Then, the difficulty increases. Your goal: to pass the 3 security levels, aligned with levels of expertise in business development.
- 15 scripted questions based on real-life cases
- 3 levels to pass to secure your skills (after the 5th, 10th, and 15th questions)
- 3 jokers at your disposal to maximize your chances:
- 50/50: two wrong answers are eliminated
- Call to a mentor: benefit from a strategic clue
- Customer lead: obtain feedback based on a real-life situation
Why is this module so useful?
This interactive quiz allows loyalty managers, Customer Success Managers, and business development professionals to:
- Check the integration of good renewal practices
- Identify areas for further improvement unclear
- Anchor the reflexes to adopt to secure a contract
It will provide you with a concrete answer if you ask yourself:
Do I have the right reflexes to approach the end of the contract?
Am I ready to defend the value of my offer?
What commercial mistakes must I absolutely avoid?
A fun format, a strategic background — the perfect combination for learning differently.
