Keys to Managing Tensions
In a professional world where discussions in meetings can quickly become conflictual, knowing how to defuse tensions and maintain a space for constructive dialogue is a strategic skill. This module was designed to help project managers and managers deal calmly and effectively with disagreement in meetings.
✔ Why take this module?
Learn how to defuse a conflict live, adapt your attitude according to the behavior of the participants, or maintain the attention and engagement of a group despite tensions: these are all challenges that this module helps you overcome.
➡ What you will learn:
- The fundamental mechanisms of tension in meetings, to better prevent them
- The different behavioral profiles under stress, and how to respond to them
- Assertive communication models to stay on track even in delicate situations
- Concrete and immediately applicable benchmarks to promote active listening and put the debate back on a constructive basis
Please note:
This module can be taken alone, as a training course to strengthen your interpersonal skills, or as part of the complete Leadership & Management course dedicated to those who want to become leaders capable of leading high-tension meetings with impact and diplomacy.
In summary
Master the essential tools to never again suffer from tension in meetings, but to transform them into levers for collective progress.