Key Techniques for Effective Mediation
As an experienced or aspiring mediator, do you need to quickly convince your interlocutors of the nature, objectives, and benefits of your assignments? Do you work with steering committees, senior management, or demanding project teams? This module is for you.
This concentrated collection of high-impact techniques will allow you to:
• Clarify your missions with confidence in front of decision-makers
• Present the terms and limits of mediation concisely
• Adopt the right words, the right gestures, the right formats
• Strengthen your credibility and your professional posture
• Avoid the common blunders that blur your message
Thanks to a practical scenario in a steering committee, this module guides you step by step through:
• proven presentation techniques, specifically adapted to the mediation profession
• advice from professionals in the field
• a list of common mistakes to avoid
• an active and immersive approach, accessible at any time
This module can be followed independently, as an operational zoom to immediately improve your impact, or integrated into the complete course “Leadership & Management”, designed to strengthen your key skills in posture, communication and negotiation.
