Key techniques for better expression

Key techniques for better expression

Description

Key techniques for better expression

Do you have trouble getting your messages across clearly? Do you want to speak with more impact and avoid misunderstandings?

This module is for you.

Express yourself with clarity, fluency, and conviction!

In this e-learning module, you will learn how to structure your speech, choose the right words, and adopt the right tone for truly effective communication—whether in mediation, an interview, or in customer relations.

Designed for mediators and customer relations professionals, this module guides you in an immersive way through practical cases and interactive scenarios to help you make rapid and lasting progress.

What you will learn:

  • Professional techniques for structuring a powerful message
  • Classic communication pitfalls… and how to avoid them
  • The importance of tone of voice and vocabulary used
  • How to gain confidence when speaking, even in tense situations
  • The keys to be listened to, understood… and followed!

This module can be taken independently for a specific need, or integrated into the complete Leadership & Management – ​​Effective Verbal Communication training course, intended for anyone wishing to strengthen their leadership through improved oral expression.

Invest in your ability to communicate better – because one misused word can change everything.

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