Key Shuttle Mediation Techniques
Develop your skills in managing complex conflicts with proven mediation techniques.
In a context of high tension, maintaining a constructive dialogue between two separate parties can seem impossible. And yet, with the right relational levers and a precise methodology, it becomes possible to move discussions forward without ever breaking the link.
This module gives you access to the essential techniques of shuttle mediation, an essential approach for any mediator called upon to manage highly conflictual situations, particularly in the context of interventions where the parties cannot or do not want to meet directly.
➡️ What to expect?
- An exploration of the key shuttle mediation methods used by certified professionals;
- Practical cases and an interactive scenario to anchor your mediation reflexes;
- A selection of common mistakes to avoid;
- A final quiz to validate and consolidate your knowledge.
This module can be followed independently, à la carte, or integrated into the e-learning course “Leadership & Management”, to strengthen your abilities to manage conflicts, defuse tensions and maintain fluid communication regardless of the level of escalation.
This module is for you if you are looking for:
- To improve your posture and mediation techniques in delicate contexts;
- A concrete, rapid solution rooted in the reality on the ground;
- Pragmatic expertise with very high operational value.
