Key Conflict Management Techniques
Standalone module or integrated into the “Leadership & Management” course
Strengthen your professional skills with immediately applicable conflict management techniques. This expert module allows you to take action using simple, effective, and directly operational methods. Created for managers, mediators, and consultants, it provides you with concrete answers to the daily challenges related to interpersonal tensions in the workplace.
✔ Are you facing tensions in your team?
✔ Do you need to defuse a delicate situation without causing damage?
✔ Are you looking for a framework to better understand conflict dynamics?
This module is for you.
What you will gain from this module:
- Interactive scenarios to practice intervening in real time
- Structured methods favored by experts in the field
- A selection of common mistakes to absolutely avoid
- Practical tools to identify, understand, and defuse all types of conflict
- A clear and operational approach, whatever your sector
Take it alone or as part of the “Leadership & Management”, this module will provide you with the essential keys to transforming each conflict into an opportunity for collective improvement.
