Implementation of peer support and support points
This e-learning course "Setting up peer support and support points" will help you to better understand this topic in a professional context.
The aim of this course is to help you understand the issues surrounding peer support.
The examples, scenarios and case studies are designed to be easily transposable into different professional contexts and types of organizations.
Prerequisites
No specific prerequisites are required to follow this course.
Target Audience
Managers, HR managers and employees concerned by the theme "Setting up peer support and support points".
Content
The course is structured into several complementary modules, combining theoretical input, practical exercises and interactive activities to facilitate the appropriation of concepts.
Training path
Raising awareness of peer support in the workplaceModule 1 of the "Human Resources & Talent" pathway, but can be taken independentlyWhy establish a peer support network in your organization?In a professional…Module 1 of the "Human Resources & Talent" pathway, but can be taken independently
Why establish a peer support network in your organization?
In a professional world seeking meaning, solidarity, and concrete tools to enhance quality of life at work, peer support emerges as an innovative and powerful response to contemporary human challenges.
This module allows you to:
• Understand how peer support becomes a strategic lever for well-being and performance
• Identify the human, behavioral, and organizational issues behind the establishment of peer support systems
• Reveal the role of the collective in preventing psychosocial risks, stress, and isolation
• Give meaning to HR actions by embedding solidarity at the heart of managerial and collaborative practices
• Initiate a deep awareness of the impact of informal support initiatives in transforming work environments
You can take this module alone for an initial awareness of HR and QWL, or integrate it into a more comprehensive pathway dedicated to talent development and innovative human systems, with our premium training “Human Resources & Talent”.
Designed for HR professionals, QWL engineers, culture & well-being champions, or anyone engaged in the human transformation of their organization.
Effective peer support in the professional environmentE-learning module – Available alone or as part of the "Human Resources & Talent" pathwayWhy this module?Support among colleagues is based on structuring principles…E-learning module – Available alone or as part of the "Human Resources & Talent" pathway
Why this module?
Support among colleagues is based on structuring principles that, when well applied, transform work environments. This module immerses you in the essential foundations of peer support, a powerful lever for Quality of Life at Work (QVT) and the prevention of psychosocial risks (RPS). For those who wish to launch an internal network of peer supporters or simply understand the deep mechanisms, this is where it all begins.
What you will learn:
• The origins and definitions of professional peer support
• The ethical principles and operational frameworks
• The role of peer supporters, their missions, and their limits
• The key elements to structure a solid and secure system
• How to articulate informal support and overall HR policy
This module is an integral part of the e-learning pathway "Human Resources & Talent", but it can also be taken independently for those who wish to quickly acquire the structuring references of peer support.
Who is it for?
• HR Managers
• QVT or QHSE Managers
• Prevention actors
• Anyone wishing to structure an internal network of peer supporters
Key benefits of the module:
• You gain clarity on the foundations and values of peer support
• You avoid common mistakes related to a lack of framework
• You rely on recognized and proven references
Peer support techniques to improve collaborationDo you want to structure an effective peer support network in your organization? Are you looking to facilitate useful support points and fully engage…Do you want to structure an effective peer support network in your organization? Are you looking to facilitate useful support points and fully engage your collaborators?
The module "Key techniques of peer support" is designed to help you acquire the practical fundamentals to build, structure, and sustain a support system among colleagues.
This module can be taken independently or as part of the complete "Human Resources & Talent" pathway, specifically focused on establishing sustainable and human-centered systems at the heart of your organization.
What you will experience in this module:
- Interactive practical exercises to integrate the right reflexes
- The do's & don'ts of peer support: avoid common mistakes
- Key tools for structuring an effective support network
- Testimonials and pilot case studies for inspiration
- Targeted support for HR and QVT referents
You will leave with operational best practices to deploy immediately, to strengthen human connections within your organization and support engagement and well-being at work.
Adapt the system to the specificities of each context
Master quiz - Implementation of peer supporters and support pointsInteractive quiz game – HR & Quality of Work LifeDive into a 100% interactive and stimulating challenge around the establishment of peer support networks…Interactive quiz game – HR & Quality of Work Life
Dive into a 100% interactive and stimulating challenge around the establishment of peer support networks and support points in the workplace. Whether you are an HR Manager, a QWL referent, or simply curious about setting up a human and caring system in your organization, this module offers a unique playful and educational experience.
This module can be taken independently or integrated into a structured path around the theme of Human Resources & Talent, which includes 6 complementary modules covering issues, models, best practices, adaptation tools, simulations, and final quizzes.
The concept: an immersive quiz game
Inspired by major television games with levels of difficulty, you will face 15 multiple-choice questions related to the theme of "Implementation of peer supporters and animation of support points":
- 3 key levels (“security levels”) validate your progress: question 5, 10, and 15
- 3 jokers at your disposal to help you in case of doubt:
- 50/50: two incorrect answers removed
- Call an expert: an HR advice puts you on the right track
- Network vote: a majority guides you towards the right option
- An immersive atmosphere enhanced by sound design, timing, and progressive challenges pushes you to mobilize your knowledge and show that you are ready for the field
Why choose this module?
- A dynamic and engaging way to review the essentials
- Ideal for assessing your level at the end of the course
- Can be used for self-assessment, collective facilitation, or as a workshop starter
- Perfect for sustainably anchoring the key concepts of a system often underestimated... yet strategic in HR policies!
What you will test:
- Legal and ethical benchmarks
- Selection process for peer supporters
- Techniques for animating support points
- HR management modalities of the system
- Key success factors and pitfalls to avoid