Create a network of peer supporters and activate internal support points
The essential e-learning course for HR and QVT champions involved in prevention and well-being at work
Average duration: 1h30 | Target audience: HR managers, QWL representatives, managers involved in well-being
Why this course?
Faced with the rise in psychosocial risks, isolation in the workplace, and new employee expectations in terms of emotional and relational support, more and more organizations are deploying peer support networks as structuring levers for quality of life at work (QWL).
This 100% digital course gives you all the keys to effectively design, deploy, and implement a support system between colleagues, adapting it to the reality and culture of your organization.
What you will learn:
✔ Why set up a peer support system?
The data, weak signals, and business needs explaining the urgency to act.
✔ What are the basics of the peer support role ?
Posture, skills, ethical framework, confidentiality, limits, etc.
✔ How to structure a robust and unifying system?
Identification – selection – training – facilitation – supervision of peer helpers.
✔ Adapt the system to your ecosystem
Multi-site companies, teleworking, sectors under pressure, specific audiences.
✔ Practical practice managing the network
With an interactive simulator, build a support network in a realistic case and measure your decisions.
✔ Test your knowledge with a final mega quiz to secure the operational transfer.
Highlights of the course:
• Module 1: Why provide peer support?
Develop a solid understanding of the human, social and economic challenges of an internal support system.
• Module 2: The fundamentals of peer helper
Posture, framework, positive communication, emotional management, confidentiality.
• Module 3: Best deployment practices
Key implementation steps, HR management, success factors.
• Module 4: Adapting to varied contexts
Teleworking, cultural diversity, degraded collectives, sensitive profiles.
• Module 5: Simulation
You play an HR manager who structures a network of peer helpers.
• Module 6: Final quiz
Validate your knowledge by answering a battery of targeted questions.
An engaging and operational format:
• Interactive activities and real-life cases
• A gamified scenario and a quiz to anchor what you have learned
• Suitable for immediate practical application in a company
Because the Well-being at work is also built between colleagues; this module allows you to be autonomous in building a solid, human and supportive listening network.