Concrete Techniques for Constructive Resolution
An essential module for transforming tensions into opportunities for collaboration
Are you a manager, HR professional, or internal mediator? Do you regularly face tense situations within your teams? The Concrete Techniques for Constructive Resolution module is designed to help you intervene effectively and sustainably in conflict management.
✔️ Explore immediately applicable techniques
In this module, you will learn to:
- Structure a conflict management intervention step by step
- Identify common mistakes to avoid to defuse tensions
- Apply proven operational methods in communication and mediation
- Establish a constructive and collaborative resolution framework
- Develop your reflexes to promote the co-creation of solutions
Interactive scenarios immerse you in concrete and realistic examples to refine your skills, while receiving practical advice inspired by the field.
This module can be taken independently for targeted skills development, or integrated into the complete “Human Resources & Talent” course. dedicated to constructive conflict management, for a progressive and in-depth mastery of the subject.
