Commitment to work
This e-learning course "Engagement at work" will help you to better understand this topic in a professional context.
The aim of this course is to help you identify the issues related to engagement at work.
The examples, scenarios and case studies are designed to be easily transposable into different professional contexts and types of organizations.
Prerequisites
No specific prerequisites are required to follow this course.
Target Audience
Managers, HR managers and employees concerned with the theme of "Engagement at work".
Content
The course is structured into several complementary modules, combining theoretical input, practical exercises and interactive activities to facilitate the appropriation of concepts.
Training path
Why customer engagement really matters to your successModule 1 of the "Human Resources & Talent" pathway – Theme: Engagement at workWhy will this module captivate your teams?In a changing professional context,…Module 1 of the "Human Resources & Talent" pathway – Theme: Engagement at work
Why will this module captivate your teams?
In a changing professional context, employee engagement has become a key strategic lever to combine sustainable performance and individual fulfillment. Yet, many managers underestimate the signals of disengagement and the role they can play in maintaining long-term motivation.
This module provides you with the essential keys to understanding to:
- Discover the real impact of engagement on collective performance
- Measure the invisible costs of disengagement on your organization
- Identify the specific expectations of today’s employees
- Become aware of your direct impact as a manager or HR
Why is engagement a strategic topic?
Because an engaged employee is 2 times more productive and 6 times less absent. This module shows you why and how engagement is built from daily life… and especially, how you can drive it.
Who is this module for?
Frontline managers, HR managers, team leaders… anyone who wants to:
- Strengthen collective dynamics
- Reduce turnover
- Embodiment a mobilizing leadership
To be followed alone or in a complete pathway
This module is available for direct access for quick action, or can be integrated into our complete e-learning pathway "Engagement at work", structured in 6 progressive modules to effectively support your managers.
Strategies for sustainable customer engagementThe essential module to understand the deep mechanisms of motivation at workWhy are some employees fully engaged while others seem to disengage? How can…The essential module to understand the deep mechanisms of motivation at work
Why are some employees fully engaged while others seem to disengage? How can we explain these differences and, above all, how can we prevent them? This e-learning module, available individually or as part of the comprehensive program 'Human Resources & Talent', provides all the keys to understanding how to act effectively as a manager or HR professional.
On the agenda:
- A structured discovery of the fundamental models of motivation at work:
- The Maslow Pyramid
- Theories of Deci & Ryan (intrinsic and extrinsic motivation)
- The bi-factorial model of Herzberg
- The identification of sustainable psychological levers of engagement
- The analysis of individual and organizational factors leading to disengagement
- A concrete insight to better understand what truly affects your employees
This module is particularly suitable if you are looking to answer these questions:
- How to measure or detect disengagement?
- What are the scientific foundations of motivation at work?
- How to adapt your management to strengthen sustainable engagement?
Whether you are a frontline manager, an HR professional, or a change agent in the company, this module will allow you to move from observation to action on solid foundations.
Note:
This module can be integrated into our complete program 'Human Resources & Talent', or followed individually for targeted skill enhancement.
Techniques for sustainably engaging your customers in 155How to detect and address disengagement signals within your teams? What concrete actions can strengthen sincere and lasting engagement?This module provides actionable answers to…How to detect and address disengagement signals within your teams? What concrete actions can strengthen sincere and lasting engagement?
This module provides actionable answers to these questions that many managers and HR leaders are asking.
Designed for immediate impact, this module gives you access to a concentrated body of know-how and best practices to take action on the ground.
💡 It can be followed independently, or be an integral part of the e-learning training path “Human Resources & Talent,” consisting of 6 progressive modules, including an interactive simulator and a mega final quiz for review.
What you will discover in this module:
- The weak signals of disengagement: how to spot them in time to avoid a deterioration of the atmosphere and collective performance
- The key techniques that make a difference: feedback experiences, listening tools, authentic recognition, alignment of missions
- The mistakes to absolutely avoid: unintentionally counterproductive or demotivating managerial behaviors
- Interactive role-playing: to project yourself into realistic manager-employee dialogues adapted to different contexts
- Concrete and immediately applicable advice, regardless of your sector or managerial style
Target audience:
Frontline managers, team leaders, HR managers, or anyone responsible for social climate and talent development.
Prerequisites: None. This module is accessible to all levels of experience.
Indicative duration: 35 minutes
Format: 100% online e-learning, interactive and self-paced.
Practicing customer engagement in real-life situationsImmersive module of the "Human Resources & Talent" pathway – Engagement at workIn this 100% practical module, you are at the heart of the…Immersive module of the "Human Resources & Talent" pathway – Engagement at work
In this 100% practical module, you are at the heart of the action.
Dive into three situations inspired by real cases, where you embody a manager or an HR professional facing employees with varied profiles. Your objective? Detect the warning signs of disengagement, activate the right motivation levers, adapt your posture… in real time.
Whether for targeted skill enhancement or as a complement to the e-learning pathway "Engagement at work", this module can be followed independently and delivers a concrete and engaging experience, directly transferable to the field.
What you will experience:
• An interactive simulation with a virtual character
• An immersive narrative and decisions with high managerial impact
• Contextualized feedback to understand the engagement levers activated or missed
• A stimulating final quiz to validate your mastery of the subject
Ideal for:
• Managers wishing to better mobilize their teams on a daily basis
• HR professionals who support individual trajectories and team dynamics
• All organizations looking to strengthen the culture of engagement
Move from knowledge to action: develop your managerial reflexes in realistic, demanding, and revealing contexts.
Master quiz - Employee EngagementStep into the arena of our grand interactive game and test your knowledge on employee engagement through a fun and stimulating format inspired by…Step into the arena of our grand interactive game and test your knowledge on employee engagement through a fun and stimulating format inspired by major suspenseful game shows.
This module can be taken independently for a one-time challenge of your knowledge or as the final module of the complete course “Human Resources & Talent,” designed for frontline managers and HR leaders wishing to master all dimensions of motivation in the workplace.
Your mission: answer 15 questions of increasing difficulty about employee engagement, a key issue for team performance.
What’s the game concept?
A step-by-step quiz with:
- 3 levels of progression, guaranteeing your minimum score (questions 5, 10, and 15)
- 3 jokers to use strategically:
- Consultation of a mini-educational content to review the concept
- Elimination of 2 incorrect answers
- Immediate move to the next question
Why choose this module?
- An original and highly engaging format to reinforce your HR knowledge
- A fun revision moment to experience solo or as a team
- A personal diagnostic tool to detect concepts to deepen
- A strong memory anchor thanks to the “challenge” effect
At the end of this quiz, you will know:
- Identify the key factors of engagement
- Decode the signs of disengagement
- Mobilize the right managerial levers
- Assess your level of mastery in HR & Talent