Coaching an employee experiencing difficulties

This e-learning course "Coaching a colleague in difficulty" will help you to better master this topic in the professional context.
The aim of this course is to help you become aware of the risks associated with inaction.
The examples, scenarios and case studies are designed to be easily transposable into different professional contexts and types of organizations.
Prerequisites
No specific prerequisites are required to follow this course.
Target Audience
Managers, HR managers and employees concerned with the topic of "Coaching an employee in difficulty".
Content
The course is structured into several complementary modules, combining theoretical input, practical exercises and interactive activities to facilitate the appropriation of concepts.
Training path
Understanding coaching to improve team performanceWhy and how to adopt a coaching approach when faced with a struggling employee?Whether you are a manager or an internal coach, this module…Why and how to adopt a coaching approach when faced with a struggling employee?
Whether you are a manager or an internal coach, this module gives you the keys to understanding why coaching is a powerful lever for performance and motivation. When faced with an employee experiencing a decline in performance, your role goes beyond that of a simple supervisor: you become an agent of transformation and growth.
In this module, you will:
- Become aware of the human and operational impacts of a struggling employee
- Identify the risks of an exclusively results-oriented approach
- Discover the benefits of a coaching approach in sensitive situations
- Understand how coaching can become a catalyst for renewed appreciation, engagement, and sustainable performance
➔ This module can be taken independently as a first step towards more human and effective management, or integrated into the "Leadership & Management" program, a comprehensive training course focused on the key skills of the manager-coach in a constantly evolving environment.
Guidelines for effective coaching in a professional settingModule 2 of the course "Coaching a Struggling Employee" - which can be taken independently or integrated into our comprehensive program "Leadership & Management".You…Module 2 of the course "Coaching a Struggling Employee" - which can be taken independently or integrated into our comprehensive program "Leadership & Management".
You have an employee who is losing motivation and you are wondering:
- How to adopt the right posture to help them effectively?
- What tools to use to structure coaching in a complex situation?
- How to establish a real dialogue to bring out solutions?
This module provides you with the keys to impactful coaching, even in the most sensitive situations.
Through proven models and simple guidelines to implement, you will strengthen your skills to become a manager-coach capable of supporting struggling employees.
In this module, you will:
• Understand the mechanisms of demotivation: identify warning signs and potential causes.
• Master the principles of active listening: create a space for quality and trusting exchange.
• Rely on the GROW model: structure your meetings clearly and solution-oriented.
• Adopt a manager-coach posture: powerful questioning, non-directiveness, and co-responsibility.
An ideal module if you are looking to:
• Strengthen your ability to adapt to each employee
• Structure your interventions using concrete methods
• Own the foundations of a modern and human managerial posture
It's up to you to choose:
➤ Follow this module independently to develop your coaching skills
➤ Or integrate it into our complete thematic course for a gradual and coherent skills enhancement in Leadership & Management
Effective coaching techniques to improve individual performanceAre you supporting a struggling employee but unsure how to structure your intervention? Do you want to adopt a manager-coach approach without falling into…Are you supporting a struggling employee but unsure how to structure your intervention? Do you want to adopt a manager-coach approach without falling into the classic pitfalls of hierarchical relationships? This module is designed to meet these real-world needs.
What you will learn:
- The fundamental techniques for conducting impactful coaching sessions
- Mistakes to avoid when supporting a struggling employee
- A simple and proven method for structuring your sessions
- The keys to building a lasting relationship of trust
This interactive module offers practical case studies and immersive scenarios to help solidify your learning.
Far from theoretical approaches, get to the heart of the matter with techniques that can be immediately transferred, regardless of your role in the organization.Who is this module for?
This module is ideal for managers, HR professionals, internal coaches, or anyone wishing to strengthen their management coaching skills.
A 100% actionable approach:
This module is an integral part of the "Leadership & Management" program, but can also be taken independently by anyone wishing to quickly improve their skills in individual coaching.
Make a difference with your teams: in just a few minutes, discover how your approach and interactions can transform a critical situation into a lever for sustainable performance.
Adapting coaching to different client situationsStandalone module or integrated into the "Leadership & Management" pathwayHow to adjust your coaching according to each profile? What to do when a demotivated…Standalone module or integrated into the "Leadership & Management" pathway
How to adjust your coaching according to each profile? What to do when a demotivated employee shuts down or, on the contrary, constantly contests? "Adapting your coaching to situations" immerses you in interactive contexts where every decision matters. With this highly immersive module, you will develop your ability to decode weak signals, adjust your posture, and adopt the right support strategy.
Designed for internal coaches and managers eager to better understand the varied needs of struggling employees, this module allows you to experience several realistic scenarios and test different approaches to:
- Overcome individual blockages
- Revive the motivation of a disengaged employee
- Adapt to various professional and emotional contexts
Usable independently, this module is also a key step in the broader "Leadership & Management – Coaching a struggling employee" pathway, designed to sustainably evolve your managerial practices.
Learning is enhanced by:
- Interactive and varied situations
- Personalized feedback based on your choices
- Concrete and immediately actionable advice
If you are looking for concrete answers to the question: "How to effectively adapt my coaching to each employee?" this module will provide you with method, confidence, and relational agility.
Master quiz - Coaching an Employee in DifficultyLeadership is also evaluated in action… and under pressure!In this fun module, which concludes or punctuates your skills development on its own, test your…Leadership is also evaluated in action… and under pressure!
In this fun module, which concludes or punctuates your skills development on its own, test your mastery of the right reflexes, techniques, and key postures to successfully coach an employee in difficulty.
This module can be taken independently or as the culmination of a complete course dedicated to "Leadership & Management". It is aimed at all coaching managers or internal coaches who wish to both consolidate their knowledge and challenge their agility in sensitive situations.
Game Concept:
Dive into an interactive quiz, inspired by the greatest TV games, where you must answer 15 progressive questions on coaching practices, feedback, managerial posture, and support in difficult situations.
Your goal? Achieve 15 consecutive correct answers to become a Coach Master!
At your disposal:
• 3 jokers usable at any time:
- 50/50: two wrong answers are removed
- Change question: immediate switch to another question
- Expert support: receive a valuable hint!
• 3 safety levels: validate 5, 10, and 15 answers to lock in your knowledge
Coaching, motivation, behavioral diagnosis, and managerial communication are at the heart of this stimulating challenge. Whether you are revising or in an evaluation phase, this module helps you compare what you think you know… to what you really know.
Ideal for:
- Validating your learning in an engaging way
- Measuring your progress at the end of a course
- Stimulating memory retention through play
- Reinforcing key reflexes of the coaching role
Ready to coach like a pro? Enter the quiz arena… and may the best win!