Fundamentals of Critical Network Diagnosis
Unlock the essential technical fundamentals for responding quickly and effectively to a critical network outage.
Are you a senior network support technician and need to make an accurate diagnosis when a company loses connectivity? This module provides you with the essential keys to analyzing any network outage methodically and confidently.
✔ Can be taken alone or integrated into the more comprehensive “IT & Digital Transformation” course dedicated to building skills on the challenges of technical support and digital agility.
What you will master in this module:
• The OSI model and its role in network analysis
• Typical enterprise network architectures
• Essential protocols: DNS, DHCP, TCP/IP
• Essential diagnostic tools: ping, traceroute, SNMP
• How to structure an effective network diagnostic approach
Suitable for experienced professionals, this module helps you strengthen your foundations to react quickly, methodically locate the fault, and recover connectivity without unnecessary trial and error.
➤ Train now to gain confidence and become a reference in critical fault management.