How to STOP conversations that get out of hand? Know and dare to say things and build relationships – with THE Crucial Conversations method, based on the global bestseller “Crucial Conversations, Tools for talking when stakes are high.”
This is not a training course on effective communication, feedback, conflict management, team cohesion, or assertiveness; it is all of these things at once!
The Crucial Conversations® for Mastering Dialogue method gives everyone the tools they need to deal with difficult situations, without avoiding the real issues but resolving them through dialogue while preserving relationships.
AI-powered settings, multiple interactions with learners, and missions each more colorful than the last are the recipe for a successful and stimulating learning. A gamified approach makes learning exciting and allows learners to master the Crucial Conversations method.
Solid, research-based, tool-based, and multilingual content, acclaimed by our clients such as Disneyland Paris and TotalEnergies.
What?
Learning is designed as a universal quest where learners meet experts they don’t know and engage in conversations with them to acquire new skills. Propelled into the future, they become modern-day heroes! Their goal: to gather knowledge and bring people together.
Who is it for?
Anyone who wants to develop new reflexes to master communication in situations involving differences of opinion, emotions, and challenges.
Three hours of gamified e-learning like you have never seen before!
In this e-learning course, you will have access to:
In the tool:
- 4 weeks of unlimited access to the online experience
- 10 immersive modules lasting 10 to 25 minutes each, for a total duration of 3 to 3.5 hours
- 1 introductory module, “An ordinary day”
- A test of behavior in stressful situations
- 6 training modules
- 2 assessment modules (in the middle and at the end of the experience)
- 1 review and reinforcement module (1 video per training tool)
- 1 BONUS mission to discover an additional tool
Outside the tool:
- 1 Digital logbook to allow learners to take notes as they progress and keep a manual listing of all the tools.
- 1 Template to prepare for upcoming conversations.
- Emails summarizing their progress at the end of the module: with scores and the answers they wrote in the tool so they can analyze and rework them.
What our participants say:
“In three words: awareness, strong anchoring of the contributions and tools of the method.”
Gwenola Mouilleseaux – Soft Skills Training Program Manager at TotalEnergies
“This may be THE training course that should be made mandatory for all company employees.”
Disneyland Paris participant