Master Quiz – Building a Customer Success Plan Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Loyalty after a negative experience Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Managing a technical complaint Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – NPS Satisfaction Assessment Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Onboarding a Software User Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Proactive Tips to Avoid Churn Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Processing an Escalation Request Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Reminder of an unpaid debt Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Upselling during a support ticket Customer Service & Customer SuccessSerious Factory15min1 activity
Master Quiz – Welcoming a New Client Customer Service & Customer SuccessSerious Factory15min1 activity
