Winning cross-sell upsell techniques
The key module to boost your B2B sales without compromising customer relations
Mastering the art of selling a complementary offer (cross-sell) or encouraging an upgrade (upsell) is a real performance lever… provided you do it with finesse!
This module will give you the keys to transforming each customer interaction into a successful sales opportunity, without forcing the hand or undermining trust.
Whether you are already comfortable with sales or are in the process of upgrading your skills, this module is perfectly suited to you. It can be taken individually or integrated into the complete “Sales & Business Development,” designed for professionals looking for concrete results.
What you will discover:
• Interactive scenarios to train you to sell more and better
• Proven techniques to detect triggers for additional purchases
• Expert advice for structuring impactful proposals without annoying
• Common mistakes to avoid to maintain a lasting customer relationship
• Content anchored in reality, designed for B2B account managers in demanding environments
Move from the role of supplier to that of strategic partner and develop your portfolio without soliciting new customers.
