Mastering the Art of Feedback
Giving difficult feedback without breaking the relationship or avoiding the topic? It’s possible, provided you adopt the right method.
This module guides you step by step on how to formulate sensitive performance feedback, while strengthening your employee’s confidence and commitment.
Thanks to a pragmatic and immersive approach, you will learn to:
- Get out of the fog and dare to tackle delicate subjects
- Structure a feedback conversation without letting yourself be overwhelmed by emotion
- Use the right words to make an impact without hurting
- Identify and correct the most common posture errors
- Practice realistic scenarios
This module is part of the complete “Leadership & Management” course, but can also be followed independently if your current priority is to better manage performance feedback difficult.
Whether you are a newly appointed or experienced manager, this module is a key lever for navigating sensitive conversations with confidence, while maintaining your credibility and motivating your teams.