Master the ECRAN method effectively
Strengthen your mediation skills with a structured and recognized method: the ECRAN technique (Listening, Clarification, Reformulation, Agreement, Neutrality). This module guides you step by step to concretely apply this method in your conflict management situations or sensitive exchanges.
This module can be taken alone or integrated into the overall “Leadership & Management”, ideal for professionals wishing to develop strong and structured relational leadership.
✔ Why take this module?
- Are you a mediator or manager and you want to conduct sensitive discussions with more confidence and method?
- Have you already heard of the ECRAN method but want to truly integrate it into your daily practice?
- Are you looking for a practical format with interactive role-playing, expert advice, and immediate feedback?
✔ What this module offers you:
- A clear and educational progression based on realistic scenarios
- Concrete best practices at each stage of the ECRAN method
- The possibility of avoiding common errors related to mediation
- A dynamic assessment to validate your knowledge in an engaging way
- A solid skills base to reuse directly in the field
✔ For whom? Trained or active mediators, managers, coaches, and HR professionals who want to adopt a clear conflict management methodology.
Gain confidence and structure your mediation role today with this unique, high-value module.
