Module: Upselling and Cross-selling to an Existing Client
Focus on your sales reflexes with an immersive and fun experience!
This module can be taken independently or integrated into the complete Sales & Business Development e-learning course, designed to boost the sales effectiveness of B2B Account Managers.
What if “learning to sell more” became your new playground?
In this final module, you test your knowledge while having fun with an interactive scripted quiz, inspired by the famous TV game shows with progressive levels.
The concept:
Answer 15 questions correctly to reach the top. All topics related to upselling and cross-selling are covered (customer knowledge, sales posture, identifying the right moments, formulating a powerful proposal, handling objections, etc.).
3 secure levels allow you to validate progression levels:
- Level 1 (Question 5): you guarantee a first minimum score
- Level 2 (Question 10): you secure your intermediate expertise
- Level 3 (Question 15): you reach expert level and achieve victory
3 jokers are at your disposal to overcome hesitations:
- 50/50: two wrong answers are removed
- Call an expert: get advice tailored to the question
- Referral: skip a question and come back to it later
Why take this module ?
- Strengthen your sales automation while challenging yourself
- Effectively review the key concepts of upselling and cross-selling
- Experience active teaching rooted in gamification
- Take advantage of a short, engaging format that’s perfectly suited to tight schedules!
Whether you simply want to review in a fun way, validate your skills, or complete your training, this final training session is the keystone of your skills development.
