Key Techniques for Tense Meetings
What should you do when a meeting turns into conflict, tension, or dialogue paralysis? This module gives you the concrete and directly applicable keys to transform these critical moments into constructive leadership opportunities.
Ideal for project leaders or team managers faced with disagreement, this module helps you to:
- Reframe firmly and kindly
- Restart discussions constructively
- Promote listening even in tense climates
- Avoid mistakes that fuel conflicts
- Steer the meeting towards a clear and shared decision
With a field-oriented approach, this module distils proven methods, operational steps, interactive scenarios and expert advice that can be directly transposed into your meetings.
This module can be followed as a stand-alone training course, or integrated into the complete “Leadership & Management”, for a comprehensive improvement of your managerial skills.
What you’ll love:
- Immediately applicable techniques to defuse tension
- A focus on common mistakes to avoid and ways to effectively reframe
- A short and practical format, perfect for quickly developing your managerial reflexes
- An engaging e-learning course, designed with meeting facilitation experts
