Key customer value models

Key customer value models

Description

Module Title: Key Customer Value Models

Module Description:

How to ensure that your value proposition truly resonates with your customers’ expectations?

If you are a product or marketing manager and you are about to launch or reposition an offer, this module is an essential step to validate its relevance.

✔ This module can be taken alone or as part of the complete e-learning course dedicated to Innovation, Strategy & Development, and more specifically, the validation of a value proposition.

Through a clear and actionable approach, you will explore the three main recognized models for effectively formalizing a value proposition:

  • The Value Proposition Canvas: precisely align your offer with the expectations of your customer segments.
  • The Empathy Map: get inside the heads of your users to understand their frustrations, needs, aspirations, and constraints.
  • The Problem-Solution Logic: identify the real problems before forging a relevant solution.

This module will allow you to identify what really matters to your customers, in order to build a clear, differentiating, and immediately understandable offer.

In summary, this module provides concrete strategic tools to:

  • Structure your strategic thinking around customer value
  • Clarify your message for teams and customers
  • Maximize your chances of market adoption

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