Hosting a customer webinar

Hosting a customer webinar

Description

Course Title: Successfully Hosting a Customer Webinar

Course Description:

In a context where digital marketing is becoming an essential lever, webinars are positioning themselves as a preferred communication tool for engaging customers, promoting offers and generating qualified leads. This 1.5-hour e-learning course, designed for digital event managers, provides you with the keys to effectively prepare, host, and energize your client webinars.

Why take this training?

  • ✔ Master the fundamentals of an engaging webinar
  • ✔ Gain impact during your online speaking engagements
  • ✔ Provoke interaction and maintain the interest of your audience
  • ✔ Practice in real conditions thanks to an immersive simulator

What you will learn:

Module 1 – The challenges of a successful webinar

Understand why the webinar is a strategic tool in both B2B and B2C. Learn how to make it a real lever for commercial and relational performance.

Module 2 – The fundamentals of animation

Learn the key principles of live digital communication, the facilitator’s missions, rhythm, tone, and handling unforeseen events.

Module 3 – Best practices for capturing attention

Discover concrete techniques to boost engagement: storytelling, dynamic rhythm, interactivity, visual objects, reminders, onboarding and calls to action.

Module 4 – Adapting your animation according to the audience

Explore how to adapt your messages and your posture according to the context: major account clients, SMEs, international audiences, or even technical sectors.

Module 5 – Immersive simulator

Practice interacting with a virtual audience: ask the right questions, manage downtime, rephrase live, and adapt your speech to your audience’s reactions.

Module 6 – Final Mega Quiz

Test your knowledge in a fun and stimulating quiz to consolidate your skills before embarking on your next online sessions.

You are concerned if you want to:

  • Strengthen your digital animation skills
  • Optimize the commercial impact of your online events
  • Gain comfort in front of the camera
  • Transform a simple webinar into a differentiating customer experience

A 100% practical experience combining concepts, techniques and realistic scenarios.

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