E-learning training – Facilitating a difficult meeting (1h30)
Leadership & Management
How to become an effective facilitator, even in tense situations?
Stormy meetings, interpersonal conflicts, or fruitless debates… This training module is aimed at project managers and managers who want to strengthen their leadership and facilitator role in the face of complex group dynamics.
Learn how to regain control of a meeting that’s gone off the rails, without upsetting your interlocutors, by asking structuring questions, tactfully reframing, and maintaining a productive dialogue despite tensions.
This 1.5-hour digital, immersive, and operational course will allow you to:
- Decode the root causes of disagreements that plague certain meetings
- Master regulation techniques to reframe without offending
- Identify invisible but omnipresent relational issues
- Adapt your facilitation to varied profiles and contexts multiple
- Train yourself through a crisis situation simulator, with lively disagreement between participants
- Test your knowledge with a final mega quiz to anchor key learning
Structure of the course:
- Module 1 – Why do meetings go off the rails? Understand the dynamics of tension, blockages, psychological and relational issues.
- Module 2 – The fundamentals of leading a complex situation Theoretical benchmarks, assertiveness mechanisms, active listening, role of the leader-facilitator.
- Module 3 – Practical techniques for managing difficult meetings Reformulation, refocusing, managing speaking time, validating contributions… everything you need to master.
- Module 4 – Adapt your posture according to the context Project meeting, steering committee, cross-functional team… adjust your posture according to the profiles and issues.
- Module 5 – Simulator: Meeting under tension Experience a meeting where two colleagues verbally confront each other. Your mission: reframe, summarize, and relaunch.
- Module 6 – Final Quiz Test your knowledge in a fun way and challenge yourself to aim for 100%!
A perfect module to answer the following questions?
- How to manage an aggressive participant during a meeting?
- What to do when two people constantly interrupt each other?
- How to restore order without appearing authoritarian?
- How to ask the right questions to move the discussion forward?
