Conflicts: Practices, Contexts, and Choices
How to make the right decisions when faced with a variety of conflicts?
Whether you are a manager, mediator, or consultant, the ability to recognize types of conflict and adapt your intervention practices is a key skill today. This module offers you the opportunity to take action, through an in-depth application of conflict typologies.
Designed to be taken alone or as module 4 of the complete Leadership & Management – Conflict Typology, it is aimed at those who want to refine their understanding of conflict situations and gain relational agility.
On the program:
- Three realistic professional scenarios to analyze
- Intervention choices to make according to the profile of the actors, their intention and the level of severity of the conflict
- Operational advice to understand the levers for adapting your practices
- A final synthetic quiz to validate your knowledge and professional reflexes
This module allows you to:
- Strengthen your situational intelligence in the face of conflicts
- Improve your judgment in emergencies or complexity
- Experiment with different postures and take a step back
- Consolidate your key skills with a view to action and resolution effective
Thanks to this module, you will be able to answer the following question:
How to recognize a conflict in order to act with fairness and relevance?
