Coaching an Employee in Difficulty: Prevent, Support, Transform
Duration: 1h30 | Format: 100% self-paced interactive e-learning
Target Audience: Managers, Internal Coaches, HR
Boost your managerial skills by becoming an effective coach in sensitive situations.
When an employee shows signs of demotivation or withdrawal, doing nothing can have lasting consequences. This module takes you to the heart of a high-impact leadership act: coaching a struggling employee.
Through a structured 6-step process, you will:
- Become aware of the human and organizational challenges of rapid support
- Master the fundamentals of solution-oriented coaching to support change
- Adopt best practices to better listen, diagnose, and intervene accurately
- Learn to adapt your approach according to the employee’s profile and the nature of the blockages
- Practice in a real-life situation using an interview simulator with an employee who has lost motivation
- Consolidate your knowledge with a final quiz that assesses your mastery of the subject
On the agenda for this course:
- Module 1 – Understanding the urgency to act Why can inaction make the situation worse? What signals should you look for? How to initiate a coaching posture?
- Module 2 – The fundamentals of coaching a struggling employee Discover key support models, the role of the coaching manager, active listening and non-judgmental posture.
- Module 3 – Best practices for effective coaching Concrete tools: powerful questions, reformulation, reformulation of intention, action plan, follow-up.
- Module 4 – Adapt your approach according to profiles and situations Variables to consider: seniority, personality, origin of the difficulty, team context.
- Module 5 – Training simulator Put your skills into practice in an immersive coaching session with conversational simulation.
- Module 6 – Final mega quiz Test your overall understanding and validate your acquired skills in the long term.
An essential training course for all managers and internal coaches wishing to transform difficulties into growth opportunities.
