Adaptive Practice of Soft Skills
Develop your interpersonal skills to become an impactful mediator.
In a changing professional world, the ability to manage tensions, defuse conflicts, and create a climate of cooperation has become an essential leadership skill. This module immerses you in realistic mediation scenarios, where you will be required to adjust your responses in real time, demonstrate active listening, and mobilize your essential soft skills.
Take this module alone for targeted training, or integrate it into the complete “Leadership & Management”, for a comprehensive and structured skills development.
Module highlights:
• 3 interactive scenarios to explore different mediation contexts
• Dynamic multiple choices to assess the impact of your relational decisions
• Self-assessment at the end of the course through a targeted quiz to consolidate learning
• Operational summary to strengthen your posture and transfer what you have learned to real-life situations
This module is ideal for:
- Future mediators who want to practice before working in the field
- Managers and HR professionals looking for concrete levers to prevent conflicts
- Anyone who wants to strengthen their interpersonal communication and emotional intelligence
In short, this module helps you become more agile, more aware, and more effective in your professional interactions by developing your soft skills where they really count: in situation.
