Adapting your communication to situations
In a professional world where every interaction can transform a relationship, knowing how to adapt your verbal communication to individuals and contexts is an essential skill. Are you a mediator, customer relations professional, or manager? This module will allow you to take your communication to the next level.
This module, accessible independently or as part of the “Leadership & Management” course, immerses you in the practical world of verbal communication. The challenge: refine your language, choose your words with nuance and adjust your tone according to each situation to avoid misunderstandings and optimize your relational impact.
Through three realistic interactive scenarios, you will be confronted with communication challenges rooted in varied contexts:
• Interlocutors with very different profiles
• Situations of tension or delicate mediation
• Professional environments in constant evolution
You will thus be able to:
• Put into practice what you have learned in realistic conditions
• Develop more agile, empathetic and precise communication
• Strengthen your leadership through better control of your verbal expression
Why take this module?
• To gain impact and professional credibility
• To reduce the risks of tension and misunderstandings
• To better adapt your speech and your posture according to your interlocutors
Module recommended for anyone who wants to go beyond the main principles of communication and put them into action in situations that matter.
