Adapt the service offer effectively

Adapt the service offer effectively

Description

Adapt the service offering effectively

Standalone module or integrated into the “Human Resources & Talent” course

Offer services truly adapted to each situation!

This immersive module immerses you in three interactive scenarios at the heart of the realities on the ground for QVT and purchasing managers. You will learn how to fine-tune your service offering (break rooms, gyms, concierge services, etc.) while taking into account different organizational contexts, employee profiles, and strategic objectives.

Are you facing one of these challenges?

  • How can you personalize a well-being offering when internal needs evolve?
  • What dimensions should you take into account to balance employer attractiveness and budgetary constraints?
  • How can you convince stakeholders of the relevance of your choice of services?

This module provides you with concrete answers, through active teaching based on decision-making, simulation, and impact analysis.

On the program:

  • Various contexts to test your decisions (SMEs, headquarters of a large group, multi-site structure, etc.)
  • Clear feedback on the consequences of your strategic choices and operational
  • An increase in skills based on the “data & field needs” approach applied to well-being

Why choose this module?

  • ✔️ Independent and immediately actionable for professionals in charge of the employee experience
  • ✔️ Perfect complement to a broader QWL improvement plan
  • ✔️ Focused on the business reality of HR, QWL, and purchasing teams

As relevant as a one-shot as it is as a complement to the “Human Resources & Talent” course, this module allows you to strengthen your service strategy with a view to sustainable social performance.

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