Adapting the interview to key situations
E-learning module available alone or integrated into the “Human Resources & Talent” course
How to transform an exit interview into a real lever for continuous improvement?
Through this interactive, field-oriented module, you will learn to adjust your posture, your questions, and your methods according to various HR situations. Because an exit interview never takes place in the same way depending on the employee’s profile and the departure context, you must be able to demonstrate strategic listening while remaining faithful to the HR objectives of capitalization and analysis.
This module puts you in a concrete situation facing three representative scenarios (chosen departure, tense context, professional retraining), in which you will have to:
- Adapt your questioning to the reality on the ground
- Analyze your decisions thanks to a debriefing guided by a virtual coach
- Integrate best practices via a quiz to validate acquired knowledge
To be followed alone or as part of a complete course, this module strengthens your ability to capture the essence of the employee experience to better inform your HR policies.
Make exit interviews a strategic tool, whatever the context.
