NPS Satisfaction Rating
This e-learning course "NPS Satisfaction Assessment" will help you to better master this topic in a professional context.
This course aims to help you understand the strategic role of NPS.
The examples, scenarios and case studies are designed to be easily transposable into different professional contexts and types of organizations.
Prerequisites
No specific prerequisites are required to follow this course.
Target Audience
Managers, HR managers and employees concerned with the topic of "NPS satisfaction assessment".
Content
The course is structured into several complementary modules, combining theoretical input, practical exercises and interactive activities to facilitate the appropriation of concepts.