Establishing a customer success plan
This e-learning course "Establishing a customer success plan" will help you to better master this topic in a professional context.
This course aims to help you understand the strategic role of the customer success plan.
The examples, scenarios and case studies are designed to be easily transposable into different professional contexts and types of organizations.
Prerequisites
No specific prerequisites are required to follow this course.
Target Audience
Managers, HR managers and employees concerned with the topic of "Establishing a customer success plan".
Content
The course is structured into several complementary modules, combining theoretical input, practical exercises and interactive activities to facilitate the appropriation of concepts.