Facilitating a difficult meeting

Training path

• 

  Understanding the dynamics of difficult meetings in business

  VTS15 minutes+

  Independent module or first step in a complete Leadership & Management pathwayWhy do some meetings turn into conflict or become unproductive? If you are…

  Independent module or first step in a complete Leadership & Management pathway

  Why do some meetings turn into conflict or become unproductive? If you are a manager, project leader, or team leader, you have probably asked yourself this question. This module provides you with concrete answers to transform these tense situations into levers for collective performance.

  An essential module for any leader facing tensions in meetings

  In this module, which you can follow at your own pace:

  • You will identify the root causes that turn an ordinary meeting into a real relational challenge.

  • You will understand the risks to team dynamics, operational efficiency, and the work climate.

  • You will discover how to adopt a positive, structuring, and reassuring leadership posture in difficult contexts.

  Who is this module for?

  This module has been designed for project leaders, managers, and team leaders who wish to develop their situational and relational intelligence in a tense environment.

  A module to be followed alone or in the “Leadership & Management” pathway

  This module is the first step in a complete pathway of 6 modules dedicated to managing difficult meetings. You can therefore follow it independently or integrate it into the broader framework of your skills development in leadership.

• 

  Managing tensions in the workplace effectively

  VTS25 minutes+

  In a professional world where discussions in meetings can quickly become conflictual, knowing how to defuse tensions and maintain a space for constructive dialogue…

  In a professional world where discussions in meetings can quickly become conflictual, knowing how to defuse tensions and maintain a space for constructive dialogue is a strategic skill. This module has been designed to help project managers and leaders face disagreements in meetings with serenity and efficiency.

  ✔ Why take this module?

  Learn to defuse a conflict live, adapt your attitude based on participants' behaviors, or maintain the attention and engagement of a group despite tensions: these are just some of the challenges this module helps you tackle.

  ➡ What you will learn:

  • The fundamental mechanisms of tensions in meetings, to better prevent them
  • The different behavioral profiles under stress, and how to respond to them
  • Assertive communication models to stay on course even in delicate situations
  • Concrete and immediately applicable guidelines to promote active listening and re-establish the debate on constructive grounds

  💡 Good to know:

  This module can be taken alone, as a quick training to enhance your relational skills, or as part of the complete Leadership & Management pathway dedicated to those who want to become leaders capable of conducting high-stakes meetings with impact and diplomacy.

  In summary

  Master the essential tools to never again suffer from tensions in meetings, but to transform them into levers for collective progress.

• 

  Effective techniques for managing tense meetings

  VTS15 minutes+

  What to do when a meeting turns into conflict, tension, or a breakdown in dialogue? This module provides you with concrete and directly applicable…

  What to do when a meeting turns into conflict, tension, or a breakdown in dialogue? This module provides you with concrete and directly applicable tools to transform these critical moments into opportunities for constructive leadership.

  Ideal for project managers or team leaders facing disagreement, this module helps you to:

  • Reframe firmly yet kindly
  • Restart discussions constructively
  • Foster active listening, even in tense situations
  • Avoid mistakes that fuel conflict
  • Guide the meeting towards a clear and shared decision

  With a practical approach, this module distills proven methods, operational steps, interactive role-playing exercises, and expert advice that can be directly applied to your meetings.

  This module can be taken as a standalone course or integrated into the complete "Leadership & "Management," for a comprehensive improvement of your managerial skills.

  What you'll love:

  • Immediately applicable techniques to defuse tension
  • A focus on common mistakes to avoid and ways to effectively reframe situations
  • A short and practical format, perfect for rapidly developing your managerial reflexes
  • An engaging e-learning course, designed with meeting facilitation experts
• 

  Managing difficult meetings with effective practices

  VTS20 minutes+

  Do you need to lead a tense meeting, but you don't know how to refocus the discussion without creating further tension? Are you looking…

  Do you need to lead a tense meeting, but you don't know how to refocus the discussion without creating further tension? Are you looking to stimulate collective intelligence when the debate gets bogged down? This module is for you.

  Designed for managers and project leaders, this immersive module puts you in the heart of realistic conflict meetings. Through three interactive role-playing scenarios, you will develop your ability to:

  • Reduce tension in meetings,
  • Ask the right questions to restore clarity,
  • Accurately synthesize divergent viewpoints,
  • Restart dialogue constructively,
  • Increase your leadership when dealing with difficult individuals.

  This module can be taken independently for targeted training, or integrated into the "Leadership & "Management" for more comprehensive skills development.

  Ideal if you want to:

  • Learn by doing, through concrete and realistic cases

  • Feel more comfortable in meetings where tensions rise

  • Introduce simple yet structuring tools into your facilitation

  • Develop effective reflexes for managing disagreement with authority and empathy

  All within a pragmatic, interactive, and solution-oriented approach.

• 

  Master quiz - Facilitating a Difficult Meeting

  VTS15 minutes+

  Master the delicate art of facilitating meetings under tension through an interactive quiz inspired by great game shows!This module offers you an immersive and…

  Master the delicate art of facilitating meetings under tension through an interactive quiz inspired by great game shows!

  This module offers you an immersive and playful experience to test and consolidate your key skills in Leadership & Management, through a dynamic, engaging, and conflict-resolution-oriented format.

  You can follow this module independently, or integrate it into the more comprehensive "Leadership & Management" pathway, which supports you from awareness to practical application.

  🔥 The Concept:

  You are faced with a challenge of 15 multiple-choice questions, increasing in difficulty, focusing on facilitating sensitive, conflictual, or high-stakes meetings.

  The format is inspired by famous general knowledge game shows, with increasing tension and levels to pace the learning:

  • 3 Safety Levels: secure your score at the 5th, 10th, and 15th questions
  • 3 Lifelines to help you progress:
  • 50/50: two incorrect answers are removed
  • Expert Consultation: a wise piece of advice appears on the screen
  • Question Skip: move to the next one without losing your progress

  💡 At stake: an active review of the fundamentals, best practices, and techniques for adjusting a managerial posture in the face of disagreeing team members, in an engaging and pressure-free environment.

  An ideal module for:

  ✔ Effectively reviewing key skills of a manager

  ✔ Challenging oneself in a playful and motivating format

  ✔ Testing one’s ability to stay on course in tense meetings

  ✔ Increasing retention with pedagogical reminders after each answer

  100% e-learning format, accessible wherever you are.